Refund policy
Refund policy
Due to the nature of a products and business model, we do not offer exchange returns or refund. We encourage customers to thoroughly understand the product details before making a purchase.
What if I receive a defective damage wrong product?
We quality control all our shipping and packaging processes, but in rare circumstances, if you do receive a damaged defective or a wrong product or an incomplete product, simply get in touch with us within 24 hours of receiving your order with pictures and we will take care of the rest..
Please note any claims must include
A complete 360° unboxing video
Clear photos of the product received.
Claims without these required elements will not be processed .
For questions regarding our return exchange and refund policy, please contact us at 9769135294 or email us at smarttsprouts@gmail.com